NEXT DAY DELIVERY AND CLICK AND COLLECT AVAILABLE!

Careers

Willow & Wolf is an in-store and online lifestyle boutique selling a hand picked selection of the most exclusive and luxury designers throughout the world.

We source the dreamiest homewares, gifts and womenswear, and are lucky enough to work with some of the most exciting and exclusive brands including Cecilie Copenhagen, Ganni, Hayley Menzies, Neve & Noor, Olivia Rubin and many more.

We’re growing our team and are looking for exceptional people to join the Willow & Wolf family. Make sure to check out our job openings below.

-----------------------------------------------

Shop Assistant

We're looking for a Shop Assistant to work in our Marlborough based boutique helping to make our customers' shopping experience the highlight of their day. This role is perfect for someone organised and personable, with a passion for promoting small brands and taking customer experience to the next level.

Role responsibilities:

  • Making sure the shop is fully stocked and looking beautiful at all times.

  • Providing excellent customer service, including help with styling and gift options.

  • Keeping all stock and order systems fully up to date.

  • Processing online orders and refunds.

  • Ensure all product wrapping is done to exact brand standards with luxury in mind.

  • Managing the Willow & Wolf email inbox.

  • Ensuring packaging and other supplies are always available.

  • Keeping the stock room immaculate.

  • Checking and flagging any faulty items with suppliers.

  • Building relationships with regular customers, keeping them updated on their favourite brands.

You should apply if you:

  • Have customer service experience.

  • Are organised and detail orientated.

  • Are passionate about providing an excellent customer experience.

  • Love small and exclusive brands.

  • Are confident using tech platforms (this role involves using Clover, Shopify & Outlook).

  • Have excellent verbal and written communication skills.

About this role:

  • Location: Marlborough, Wiltshire

  • Part time

  • Includes some Saturdays

To apply:

Please email your CV and cover letter to hello@willowandwolfboutique.co.uk. We're looking forward to hearing from you!